Privacy policy

We take the protection of your data seriously. That is why we have created this Privacy Policy to inform you about how we use your personal data. The following explains our practices regarding the collection and sharing of information through this website and within our company.

1 Person in Charge

The entity responsible for data processing is:
DigitalWinners GmbH
Hauptstraße 30
83109 Großkarolinenfeld, Germany
Email: datenschutz@digitalwinners.net

For more information and contact details, please see the legal notice on this website.

This Privacy Policy applies only to our services. We provide links to third-party websites and services. Please review their respective privacy policies.

2 General Purposes of Data Processing

We help companies develop and implement a strategy. We have created this website for that purpose.

3 What Data We Process and Why We Do So

3.1 Hosting and Login Credentials

We collect data to provide our website and other electronic services in the correct format and to improve the structure and user-friendliness of our website. The legal basis for data processing in these cases is our legitimate interest, Article 6(1)(f) of the GDPR.

3.2 Contract Negotiation and Contract Performance

If you place an order or submit an inquiry via an online form, we will process the data provided therein. This includes company information, contact information for the relevant representatives, details regarding the service ordered, and your signature, if the form requires one. The purpose is to review, process, and fulfill the order. The legal basis is Article 6(1)(b) of the GDPR. After the contract ends, we retain the data in accordance with the commercial and tax law retention periods of six and ten years, respectively.

3.3 Customer Service

If you contact customer service, we will process the data necessary to handle your request. The legal basis for this is Article 6(1)(b) of the GDPR.

3.4 Getting in Touch

When you contact us, we process the data necessary to handle your request. The legal basis for this is Article 6(1)(b) of the GDPR.

3.5 Data You Provide to Us

We use the personal data you provide to us, such as feedback, comments, suggestions, and ideas. The legal basis for this is Article 6(1)(f) of the GDPR.

4 When We Transfer Data

We do not sell or market personal data to third parties. Data is transferred only to fulfill a contract, to comply with legal requirements, or to protect our legitimate interests.

4.1 IT Services and Website Hosting

We use Lindo.ai (Hormo Studio LTD, Canada), Cloudways Ltd. (Malta), and Amazon Web Services (U.S.) as data processors. Data processing agreements in accordance with Article 28(3) of the GDPR are in place.

4.2 Online Forms

We use Jotform (Jotform Inc., San Francisco, USA) to provide online forms. The forms are displayed as embedded elements on our pages. When a page with an embedded form is accessed, technical connection data is transmitted to Jotform. A data processing agreement in accordance with Article 28(3) of the GDPR is in place. Data storage is configured on servers located in the European Union. Privacy policy: jotform.com/privacy.

4.3 Google Services

We use Google Tag Manager, Google Analytics, Google Fonts, Google Maps, and YouTube. Data may be transferred to the United States. For more information, visit google.com/policies/privacy.

4.4 Vimeo

We embed videos from Vimeo. Privacy Policy: vimeo.com/privacy.

4.5 megapixels

We use Meta Pixel for interest-based advertising. For more information, visit facebook.com/legal/terms/dataprocessing.

4.6 Newsletter Services

We use ActiveCampaign and GetResponse to send out our newsletters. Privacy policy: activecampaign.com/legal/privacy-policy, getresponse.com/legal/privacy.

4.7 Understanding Our Users

We use MADixel and Hotjar for analytics. Hotjar Privacy Policy: hotjar.com/legal/policies/privacy.

4.8 Other Transfers

In certain cases, we share data with third parties to comply with legal obligations or to defend our rights.

5 Transfers to Third Countries

In some cases, we transfer personal data to third countries, particularly the United States. The level of data protection there is not adequate compared to the GDPR.

6 Retention Periods

We will delete your personal data when it is no longer necessary for the purposes for which it was collected, provided that no statutory retention periods prevent us from doing so. For data arising from contractual relationships, the retention periods under commercial and tax law—six and ten years, respectively—apply.

7 How We Use Cookies

Cookies allow our website to recognize and store information in order to personalize your experience. You can control the use of cookies in your browser settings.

8 How We Protect Your Data

We implement appropriate physical, technical, and organizational security measures to protect your data.

9 Your Rights as a Data Subject

Under applicable laws, you have the following rights:

• Right to Information (Art. 15 of the GDPR)
• Right to Rectification (Art. 16 of the GDPR)
• Right to Erasure (Art. 17 of the GDPR)
• Right to Restriction of Processing (Art. 18 GDPR)
• Right to Data Portability (Art. 20 of the GDPR)
• Right to Object (Art. 21 of the GDPR)
• Right to File a Complaint with a Supervisory Authority (Art. 77 of the GDPR)

Please send your application by email to datenschutz@digitalwinners.net.

10 No Automated Decision-Making

No automated decision-making based on the collected personal data takes place.

11 Questions About Data Protection

If you have any further questions, please contact us through our website or by email at datenschutz@digitalwinners.net.

Date of this Privacy Policy: September 11, 2026

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